Shipping policy
Please allow 3-5 business days for your order to be processed.
Shipping Methods & Delivery Times:
- We ship within the United Kingdom and internationally.
- United Kingdom: Royal Mail Tracked 24/48.
- International: DHL Express Worldwide typically delivers international shipments within 2-5 business days.
- Estimated delivery times are calculated at checkout.
- Please note that these are estimated delivery times and are not guaranteed.
- Delivery times may vary due to factors beyond our control, such as postal delays or customs processing.
Shipping Costs:
- Shipping costs are calculated at checkout based on the weight of your order and the shipping destination
Tracking Your Order:
- Once your order has shipped, you will receive a confirmation email with tracking information (if applicable).
- You can track your order through the carrier's website.
Shipping Address:
- Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses.
- We are unable to change the shipping address once your order has been shipped.
Lost or Damaged Packages:
- In the event that your package is lost or damaged during transit, please contact us immediately
- We will work with the carrier to resolve the issue.
Contact Us:
- If you have any questions about our shipping policy, please contact us at info@frayethelabel.co.uk
We appreciate your patience and understanding as we handcraft your unique garment